Shopping Questions

1-2 business days

We ship from our distribution centre is located in Sussex.

UK Mainland Shipping

Orders are shipped by Royal Mail, with tracking available on all orders.

FREE shipping for all orders over £40 (1-3 working day service)Only £2.95 delivery charge for orders under £40Next day delivery is available for £4.95 (delivery within 1 working day for all orders placed before noon Monday - Friday).

Delivery to remote destinations such as the Scottish Highlands & Islands may require a delivery surcharge to be paid - we will contact you with details once we have received your order if such charges may apply.

Channel Islands & Isle of Man

Orders are shipped by UPS Tracked service, except Ireland & Isle of Man who are shipped by Royal Mail.

Most orders are delivered within 2-5 working days from dispatch.

The Channel Islands will incur a £3.99 delivery charge.Delivery to Isle of Man is currently charged at £14.95 for Royal Mail and £25 for UPS.Certain destinations - particularly remote islands and highlands - may require an additional delivery surcharge. We will contact you once we've received your order should delivery to your address require any additional payment.

Please note you will be responsible for any additional local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase (if any). By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges.

UK Mainland Shipping

Standard (1-3 working day service)

Next day delivery (1 working day)

Channel Islands & Isle of Man

2-5 working days

Yes, you will receive an email with tracking number once your order has shipped.

UK Mainland Shipping

FREE shipping for all orders over £40. Only £2.95 delivery charge for orders under £40. Next day delivery is available for £4.95

Channel Islands & Isle of Man

The Channel Islands will incur a £3.99 delivery charge. Delivery to Isle of Man is currently charged at £14.95 for Royal Mail and £25 for UPS.

If you did not find your tracking number via email and you checked out as a guest, please email with your name and order number and customer service will provide you with a tracking number. If you created an account you can find the tracking number under your profile.

If you are located outside the UK in Europe you can shop online at

Returns and exchanges

You can return your as-new Arcade Belt (with packaging & tags intact) within 30 days for an exchange or refund. If you would like to return your order, please carefully package and post back to the below address, including a copy of your packing slip and if you would like a refund or exchange.

Arcade Belts Returns
Hectic Europe Ltd
Unit E1 Hilton Park
Church Farm Lane
East Wittering
West Sussex.
PO20 8RL.

 We recommend using a recorded postal service for your returns as we cannot be held responsible for any items that are damaged or go missing whilst in transit. Arcade Belts does not provide a delivery service for returns, but will provide free delivery for all exchange items shipped back to the customer.

If your new Arcade Belts product hasn’t lived up to your expectations and you believe the product to be faulty, please contact us in advance at .

The Fine Print:Please note that Arcade Belts can only offer exchanges for items of equal value or a combination of lesser value product and a partial refund.Gifts can only be returned for a refund to the original purchaser.Arcade Belts can only accept returns for items purchased through our website ( All other returns should be referred to the retailer from whom your Arcade Belt was purchased.Arcade Belts cannot refund any delivery charges, unless an item is faulty or sent in error.Exchanges can only be fulfilled once the original purchase has been returned to our warehouse.Processing of returns can take up to 5 business days and refunds issued to your account can take up to 7 days to appear in your account. 

To ensure that you receive the item you want we recommend placing a new order and initiating a return for the item you’d like to exchange. Your new order will ship and once we receive your return we will refund your card for the return.

2-5 business days depending on when we receive your return. As a reminder, return shipping is your responsibility.

If you purchased the belt from, no. Please follow the steps above for the return process.